A modern, secure technology for Process serving any document

About Us

Pronto-Legal is a digital system for effectively solving the challenges of process service by creating a platform of Law Firms and Process Servers all over the country. The “Pronto-Legal” system seeks to allow process service requests all over the country, with full-time process servers and providing clients with online tracking showing all service attempts, and an instant return of an affidavit of service. The pronto-serve online process service system captures the location and time of attempted or completed serves with GPS (global positioning system) coordinates. Our mission is to quickly and cost-effectively get our law firms’ jobs done with unparalleled proof, inspiring confidence in our expertise.

Why we are best for you

Like any profession, process serving must find its place amidst technological and economic changes. On the one hand, service of process will always be an integral part of the judicial system. On the other hand, the legal industry will always be on the lookout for ways to tighten costs and streamline the process.

Efficiency

In most instances, Court Sessions have to be adjourned on the basis of late service and or improper service. It is therefore important that service of documents is done in a proper manner and within the timeframe.

Effectiveness

The challenges facing most law firms is the effectiveness of a process server to ensure that documents are safe, served in good time and a return of service (Affidavit of Service) is remitted instantly. The integrity of our legal system is built upon verifiable procedures; otherwise it would boil down to chaotic gamesmanship. The serving of process represents the court system stepping in as the referee to countless legal disputes, ensuring that people, weak and strong alike, have recourse when their rights are violated.

Distance

Most Process Servers have to travel a long distance to effect service upon an individual or an Advocate’s Firm. In most cases, the process server will take a day or two to effect service upon one person. For instance, a Law Firm in Nairobi wishing to serve summons on a Company in Kisumu will have to either, send via a parcel to a process server in Kisumu to effect service or send a process server from Nairobi to Kisumu.

Technological Changes

Like any profession, process serving must find its place amidst technological and economic changes. On the one hand, service of process will always be an integral part of the judicial system. On the other hand, the legal industry will always be on the lookout for ways to tighten costs and streamline the process.

How our tech works

We have created a registration portal in the website for law firms requiring professional, personal delivery of litigation papers. Upon registration the law firms will have an account in our web-portal wherein, anyone authorized by the law firm can use the account to request service. The Pronto-Serve web-based process service tracking system will provide advanced, online access and state of the art service validation with GPS capture at the time of each service attempt. Clients will use “Pronto-Legal” Client Login 24/7 for online tracking proving the service was executed. The online information will also highlight attempts of service. Upon Service, the respective process server will return an affidavit of service. There will be several drop-down menus on the Process Service section of the Client Login site to speed searching. For instance, conduct a search according to “Type”: Your Matter Number (a client’s internal file number), Court Case Number, Recipient, Defendant and Plaintiff. There is also a drop-down menu for the “Status” of the serve: Attempted Returned and Completed etc.
Fast and simple online ordering
Clients will be able to request service of process online in moments. They will indicate the document to serve and the location of service. The system will show a drop down list of process servers in that location and their ratings. The Client will then choose a process server and complete the request. The Process Server will receive instructions on his email and Pronto-Serve App immediately. Simultaneously it will signal a member of our courier team nearer to the Client to pick the document and deliver it to the process server to effect service. Upon service, the process server will prepare and return and affidavit of service to the Client. This will make the end of the instructions.